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Terms of use

SIA “Tempuss Foto” registration number LV40003289795 (hereinafter – offers various services / goods on its website in accordance with these terms (hereinafter – Terms of Use). These Terms of Use set out the terms and conditions of use of the website and the information available on it, and are binding to all Users of the website. Each User of the Website is obliged to read the Terms of Use and the use of the Website is considered as consent to comply with the Terms of Use. is not obliged to inform the User about any changes in these terms. By accessing or using the site, you acknowledge that you have read these Terms and Conditions, understand them and agree to abide by them without limitation or condition.


You have the opportunity to register and create a User account on the website By registering and creating a User Account, you agree to these Terms of Use. When registering and creating a User Account, you must provide an e-mail address and a password available to you or the name and password of your user account. You may not use a fake email address or account, impersonate any other person or entity, or otherwise mislead as to the origin of the content. You are responsible for all activities that occur under your account and password. is not responsible for any loss or damage caused by non-compliance with these Terms of Use. In case the User does not comply with the terms stipulated in this section, has the right to terminate access to the User's account or even delete the User’s account.


On the website all prices are indicated in Euros with VAT. The cost of the delivery service is not included in the price of the item. Prices for products may change at the discretion of

Delivery ensures the delivery of goods in Latvia, in accordance with the concluded cooperation agreement with the delivery service provider. The product must reach the consignee within 2-5 working days from the moment of dispatch, taking into account the address of receipt.

If the delivery of the product starts to be delayed, send an e-mail to, indicating the order number or contacting by phone no. +371 26519314.

Confidentiality treats private information that our customers entrust us with when placing orders or registering on the website with great responsibility.

The information that must be provided when placing orders and / or registering is: name, surname or name of the legal entity; customer’s address; Delivery address; telephone number, e-mail address, etc. Your private information will be used to:

  • Send an electronic order confirmation to the e-mail address specified by you;
  • Send the finished product to the address specified by you;
  • Contact you if you need to specify the details of the order;
  • Perform order analysis for higher service;
  • Notify you of the latest product offerings. guarantees that the private information provided by you will not be disclosed to a third party, except in cases when it is requested by public administration institutions, courts or subjects of operational activities, or if a situation arises where fraudulent or criminal intent must be prevented.

Ownership, in accordance with the Terms of Use, offers the opportunity to upload images to the website, which are used in the process of making photographs or printed souvenirs. By uploading images, you acknowledge that you have the right to hold these images, upload them to websites and use them for printing purposes, and acknowledge that you are responsible for any third party claims to ownership of the uploaded images. guarantees that your uploaded images will not be used for any purpose other than the production and delivery of your order to the address specified by you, which means that if necessary, your property can be outsourced to fulfill your order (visual processing, printing , packaging, delivery, etc.).

Terms of payment for services and return of payments

1. General provisions

1.1. These Provisions (hereinafter – the Provisions) determine the procedure for payment of SIA Tempuss Foto services on the website (hereinafter – the Website) and return of payments to the service recipient (hereinafter – the Customer).

1.2. It is possible to pay for the following services electronically:

  • photo prints;
  • products with personalized photos;
  • other photo services and goods.

1.3. By using the website and / or paying for the services on the website, the Customer agrees to comply with the following provisions.

2. Indication and protection of personal data, liability

2.1. The Customer is aware and takes full responsibility for providing true information when paying for the service. By providing erroneous or false information in the process of payment for the service, the Customer may be refused to provide the service. SIA Tempuss Foto is not responsible for the incorrect Customer’s payment card data.

2.2. The Customer agrees that all information concerning personal data and necessary for the payment of services will be processed in accordance with the Personal Data Protection Law and all personal data specified by the Customer will be used exclusively for the provision of the service.

2.3. The payment card data and passwords specified by the Customer for access to the cash account will be used only to the extent to ensure payment for services in accordance with the international regulations of bank payment card organizations and the laws and regulations of the Republic of Latvia. SIA Tempuss Foto has no available and visible payment card data used in the transactions performed by the Customers.

3. Procedure for payment and receipt of the service

3.1. To receive the SIA Tempuss Foto service, the Customer pays for the services on the website of SIA Tempuss Foto by selecting the relevant service and entering the data required for payment.

3.2. For the transaction, the Customers are directed to a secure shopping environment, where the payment card holder enters the card identification data and passwords at the time of payment. Payment time is limited, payment must be made within 10 minutes from the start of payment.

3.3. Payment for the service is made with VISA, VISA Electron and MasterCard payment cards issued by the bank or through the banklink system.

3.4. When paying for services on the website, a bank commission may be applied to the service fee.

3.5. After successful payment of the service, the Customer receives information about the payment made and the time of execution of the service to the specified or the registered Customer’s e-mail.

3.6. The Customer can receive the paid service at the time specified in the e-mail, arriving in person at SIA Tempuss Foto store or using delivery.

4. Procedure for refusal of service and return of payments

4.1. The Customer has no right to refuse the personalized service and request a refund due to the fact that the service is personalized, except in cases when the quality of the service is low, by submitting a written claim to SIA Tempuss Foto branch or sending it to

4.2. Product return policy.

Upon receipt of their non-personalized goods, the Customer is entitled to return the goods to SIA Tempuss Foto within 14 days. Indicating product defects and / or shortcomings that do not

satisfy the Customer.

SIA Tempuss Foto is obliged to provide an answer to the Customer within three days.

SIA Tempuss Foto agrees with the Customer on the exchange of the product service or returns the money paid to the Customer for the product.

4.3. The Customer has the right to refuse the paid service by receiving a refund of the service fee in the amount of 100%, if the service is not provided due to the fault of SIA Tempuss Foto.

4.4. The money for the unused or rejected service / product is returned to the Customer’s bank account from which the service was paid within 20 (twenty) working days from the receipt of the Customer’s application or it is returned in cash in the Tempuss Foto store.

5. Other issues

5.1.SIA Tempuss Foto sends all notifications to the e-mail address specified or registered by the Customer.

5.2. The Customer addresses all notifications and questions to SIA Tempuss Foto, using one of the following types of communication: e-mail; – phone +371 26519314; – in person at SIA Tempuss Foto store.

5.3. All disagreements that have arisen in connection with the payment of services and the return of payments between SIA Tempuss Foto and the Customer shall be resolved through negotiations. If disagreements cannot be resolved through negotiations, they must be resolved in accordance with the legislation of the Republic of Latvia.